Information/Contact
HOLIDAY ORDER DEADLINES:
CUSTOM ORDERS:
ALL CUSTOM ORDERS MUST BE PLACED BY NOVEMBER 8TH
INTERNATIONAL CUSTOM ORDERS MUST SELECT EXPRESS SHIPPING
UNITED STATES DELIVERY INFORMATION
- DOMESTIC Orders via Standard Shipping place by DECEMBER 5TH for Holiday Delivery
- DOMESTIC Orders via Express Shipping place by DECEMBER 10th for Holiday Delivery
INTERNATIONAL HOLIDAY DELIVERY INFORMATION
- INTERNATIONAL Orders via Economy Shipping placed by NOVEMBER 10th for Holiday Delivery
- INTERNATIONAL orders via Express Shipping place by DECEMBER 7th for Holiday Delivery
Contact Us
Contact us at strungbystroh@gmail.com
Free Shipping
- Free Shipping in the U.S.
- Free Express Shipping to Canada on all orders $99 USD and over
- Free Express International Shipping on all order $175 USD and over
Commonly asked questions
1) When will my order ship?
Orders ship within 1-7 business days since all jewelry is handmade to order.
2) What metals are your jewelry made out of?
All jewelry is nickel and lead free, and everything is sterling silver, or 14k-24k gold plated/gold filled.
3) Policies on refunds?
Orders are non-refundable and can't be exchanged, all sales are final.
4) International Shipment
Per our recommendation, express shipment is the best option for your order to arrive swiftly. We are not responsible for any package VAT, duties or taxes.
5) Custom Jewelry
Custom Jewelry takes 3-5 weeks for production.